Privacy Policy

Introduction

Welcome to EveryScribe. Your privacy is of the utmost importance to us. This privacy policy outlines how we collect, use, and most importantly, how we protect your personal information and media files when you use our audio and video transcription services.

Our Core Privacy Principles

We built EveryScribe with privacy as a foundational feature, not an afterthought:

• We do not train AI on your data: Your audio files, video files, and resulting transcripts are never used to train or improve our machine learning models.
• Secure Offline Mode: We offer a dedicated offline engine that processes your highly sensitive files entirely on your local device.
• Secure Cloud Storage: If you use our online super-models, your uploaded media and transcripts are securely stored in your account to give you access to your transcription history at any time. You can manually delete your files permanently whenever you choose.

Information We Collect

To provide you with our services, we collect limited types of data:

1. Account Information

   • What We Collect: Name, email address, and authentication credentials when you create an account.
   • Purpose: To manage your subscription, provide customer support, and secure your account.

2. Payment and Billing Information

   • What We Collect: Necessary billing details processed securely by our third-party payment providers (e.g., Stripe). We do not store your full credit card numbers on our servers.
   • Purpose: To facilitate subscription billing and maintain your premium access.

3. Usage Details & Analytics

   • What We Collect: Basic interactions with our web application (e.g., features accessed, error logs, and browser type).
   • Purpose: To diagnose technical issues and improve the overall user experience of our platform.

4. Media and Transcripts (Online Processing)

   • What We Collect: Audio or video files you explicitly upload to be processed by our cloud models, and the generated text.
   • Purpose: To deliver the transcription service requested and maintain your transcription history. These files are kept private, heavily encrypted, and you retain the right to delete them from your account at any time.

Data Storage and Security

We implement industry-standard encryption (such as TLS/SSL) to protect data in transit. Your account metadata is stored securely on modern cloud infrastructure with strict access controls.

However, for the highest level of security, we strongly encourage users handling confidential corporate data, patient interviews, or sensitive journalistic recordings to utilize our Offline Mode, which guarantees zero network transmission of your media.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to outside parties. We only share information under the following strict circumstances:

• To trusted third-party service providers (like payment processors and cloud hosting) who need the information to operate our business, subject to strict confidentiality agreements.
• To comply with legally binding requests from law enforcement or public authorities.

Your Data Rights

You have full control over your data. You may:

• Access, update, or correct your account information at any time.
• Delete your account and all associated metadata by contacting support.
• Manage or clear your local browser storage where offline transcripts are temporarily cached.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "created_at" date.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Email: [email protected]

By using EveryScribe, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your data!

EveryScribe Chrome extension

Updated: October 3, 2026.

The extension converts audio/video into transcripts locally. Local files, audio captured from a tab or a Chrome sharing session, filenames and their transcripts are not automatically uploaded to EveryScribe. The speech models and executable runtime run on your computer. The interface does not translate your transcript when you change its language.

Model weights download from models.everyscribe.com on first use and are cached in extension-local IndexedDB. Transcripts and their source names are saved in local history; preferences are saved in chrome.storage.local. You can delete individual history entries and downloaded models in the extension. Uninstalling the extension or clearing its browser data removes these local records. Exported files remain wherever you saved them. Closing the side panel stops audio capture.

An internet connection and an EveryScribe account are required for account and daily quota checks. Authenticated requests use the browser-managed website session. The extension sends the task type when recording usage; it does not send the local file's audio or transcript with this event. The website handles account, subscription, payment and usage records under this policy.

Page media detection runs only when you open or rescan Web media after granting temporary access by invoking the extension on that tab. It reads media URLs and titles on that page, including accessible open Shadow DOM, and displays them locally. It does not continuously monitor browsing history or automatically transmit page contents.

If you explicitly request member link extraction, the submitted URL is sent to EveryScribe and its media extraction providers. Those services fetch the linked media and return an audio download location. The extension downloads that audio and transcribes it locally. Use local files or tab capture when you want to avoid sending a source URL to extraction services. Selected media servers and our website/CDN receive ordinary network request metadata, such as IP address and request timing.

The extension contains no independent advertising, tracking or analytics SDK. We do not sell extension user data or use local media/transcripts to train models. Information is used for the transcription, account and usage services described here. The use and transfer of information received from Google APIs adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

For account data access/deletion or questions, contact [email protected]. Local history/model deletion is available in the extension. Account or extracted-media retention by website providers is governed by the applicable website/provider policy; local deletion does not delete an exported file or an account record.